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Privacy Policy

Hillside Home Management (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or make payments online.

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Information We Collect​

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​We may collect the following information:

  • Name, phone number, email address

  • Service address

  • Billing and payment information (processed securely through third-party payment providers)

  • Communication history (emails, texts, feedback forms)

  • Service preferences and notes related to your home

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How We Use Your Information​​

We use your information to:​

  • Schedule and provide services

  • Process payments and invoices

  • Communicate about appointments, updates, and changes

  • Improve our services and customer experience

  • Request feedback or reviews (optional)

 

Payment Information​

All online payments are processed through secure third-party payment platforms. We do not store or have access to your full payment details.

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Sharing Your Information​

We do not sell or rent your personal information. Information may be shared only with:

  • Payment processors

  • Service providers necessary to operate our business

  • Legal authorities if required by law

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Data Security​

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

 

Your Rights​

You may request to:

  • Access or update your personal information

  • Opt out of non-essential communications

  • Request deletion of your information (where legally permitted)

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Changes to This Policy​

We may update this Privacy Policy from time to time. Updates will be posted on our website.

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Contact Us​

If you have questions about this policy, please contact:

Hillside Home Management

hillary@hillsidehomemanagement.com

616-633-8556

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