Privacy Policy
Hillside Home Management (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or make payments online.
Information We Collect
We may collect the following information:
-
Name, phone number, email address
-
Service address
-
Billing and payment information (processed securely through third-party payment providers)
-
Communication history (emails, texts, feedback forms)
-
Service preferences and notes related to your home
How We Use Your Information
We use your information to:
-
Schedule and provide services
-
Process payments and invoices
-
Communicate about appointments, updates, and changes
-
Improve our services and customer experience
-
Request feedback or reviews (optional)
Payment Information
All online payments are processed through secure third-party payment platforms. We do not store or have access to your full payment details.
Sharing Your Information
We do not sell or rent your personal information. Information may be shared only with:
-
Payment processors
-
Service providers necessary to operate our business
-
Legal authorities if required by law
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
You may request to:
-
Access or update your personal information
-
Opt out of non-essential communications
-
Request deletion of your information (where legally permitted)
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website.
Contact Us
If you have questions about this policy, please contact:
Hillside Home Management
hillary@hillsidehomemanagement.com
616-633-8556